PRIVACY POLICY

1. WHO WE ARE

Gary's Surf School ("we", "us", "our") is a surf school based at Muizenberg Beach, Cape Town, South Africa. We operate under the trading name Gary's Surf School, owned and operated by Gary Kleynhans. Our website is located at garysurf.com.

If you have any questions about this policy, contact us at gary@garysurf.com or call +27 21 788 9839.

2. INFORMATION WE COLLECT

We collect information you provide directly to us, including:

• Name, email address, and phone number when making a booking or enquiry
• Payment information processed securely through PayFast (we do not store card details)
• Messages you send via our contact form
• Technical data such as IP address, browser type, and pages visited

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and confirm your bookings and payments
• Send booking confirmations and relevant communications
• Respond to enquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

4. PAYMENT PROCESSING

Payments are processed by PayFast, a third-party payment gateway. When you make a payment, you are redirected to PayFast's secure platform. We do not store your credit card or banking details. PayFast's own privacy policy governs the handling of your payment information.

5. DATA STORAGE & SECURITY

Your data is stored securely on encrypted servers. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. We retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. COOKIES

Our website uses essential cookies to ensure the website functions correctly. We do not use tracking or advertising cookies. By using our website you consent to our use of essential cookies.

7. YOUR RIGHTS

Under the Protection of Personal Information Act (POPIA) and applicable South African law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Object to the processing of your personal information

To exercise any of these rights, contact us at gary@garysurf.com.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. CONTACT US

Gary's Surf School
34 Balmoral Building, Beach Road
Muizenberg, Cape Town, 7945
South Africa

Email: gary@garysurf.com
Phone: +27 21 788 9839